Human Resources Advisory Support Officer

Do you hold a degree in Human Resources Management and/or have acquired a first experience in this field? Do you demonstrate strong interpersonal skills and enjoy front line advisory? Join a multi-cultural team and contribute your service oriented mind-set to support our HR advisors in delivering excellence. Take part !

Job Reference: HR-FL-2017-7-LD
Publication date:
Closing date:

Human Resources advisory support Officer, Human Resources Department (HR), Frontline Group (HR-FL).


As a Human Resources advisory support officer, you will join CERN's Human Resources (HR) Department, which develops initiatives and provides strategic support to CERN Management with regard to human resources policy. It supports line management in the departments, performs centralised service tasks, and ensures CERN-wide application of operational human resources activities. The main areas of responsibility include organisational development, employment and association conditions, recruitment, job classification and salary administration, performance appraisal, advancement, internal mobility, training and development, social services, social security, working conditions, settlement of disputes and relations with the personnel.



As a Human Resources advisory support officer, you will join a dynamic team in the Frontline group who acts as the main point of contact for members of personnel. The main role of the HR Frontline is to advise the members of personnel and provide consultancy services. The HR Frontline is supported by Centres of Expertise for specific knowledge in HR processes.


In close collaboration with the human resources adviser(s), you will:


  • Follow-up the career cycle of staff members and perform operational HR activities ensuring full compliance with the rules and regulations.
  • Inform staff members about work-related matters and provide them, where appropriate, with advice.
  • Liaise with Centres of Expertise in the HR Department and other departmental key contacts.
  • Administer and maintain statistics to support decision-making.
  • Contribute to HR-related projects.
  • Improve and streamline administrative processes.
  • Back-up colleagues during their absences and perform other duties as may be assigned.


Qualification required

Bachelor's degree or equivalent relevant experience in the field of human resources or a related field.


Experience and competencies

The experience required for this post is:


  • Demonstrated experience of advisory support in an HR function, preferably in an international environment.


The technical competencies required for this post are:


  • Compensation & benefits.
  • Recruitment.
  • Learning.
  • Knowledge of the HR practices in member states.
  • Drafting skills in English and/or French.


The behavioural competencies required for this post are:


  • Achieving Results: delivering high quality work on time and fulfilling expectations; defining clear objectives, milestones and deliverables before initiating work/ project.
  • Demonstrating flexibility: demonstrating a willingness to accept changing circumstances; supporting initiatives for change; Readily accepting new tasks or work/projects.
  • Managing self: Working well autonomously; taking on activities and tasks without prompting; taking initiative beyond regular tasks and making things happen.
  • Working in teams: working well in groups and readily fitting into a team; participating fully and taking an active role in team activities; contributing to promoting a positive atmosphere in the team through an optimistic and constructive attitude; addressing issues.
  • Communicating effectively: demonstrating a pro-active approach to resolving differences; addressing issues of conflict constructively; delivering presentations in a structured and clear way; adjusting style and content to the audience; responding calmly and confidently to questions.


The language competencies required are:


  • Spoken and written English and French: ability to understand and speak both languages in professional contexts.
  • Ability to draft texts for publications and/ or official communications and to make oral presentations in both languages.


Eligibility conditions

Employing a diverse and international workforce is a CERN core value and central to our success. We welcome applications from all Member States irrespective of gender, age, disability, sexual orientation, race, religion or personal situation.


This vacancy will be filled as soon as possible, and applications should normally reach us no later than 23.02.2017.


By applying here, you allow CERN to consider your application for any position it considers relevant with respect to your profile. Please ensure you update your profile regularly with any relevant information and that you inform the recruitment service if you wish your file to be removed from the database


Note on Employment Conditions

We offer a limited-duration contract for a period of 5 year(s). Limited-duration contracts shall terminate by default on their date of expiry.

Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position. Employing a diverse and international workforce is a CERN core value and central to our success. We welcome applications irrespective of gender, age, disability, sexual orientation, race, religion or personal situation.






Benchmark Job Title:
Human Resources Support Officer
Professional Category:
Office and Administrative Work
Job Category:
Support & Administration
Career Level
Grade 4 or 5
Number of Posts
Duration: 5 year(s)

Application is closed for this job.